Service Department

You've made a major investment in purchasing your motorcycle, and now you want it taking care of. After all it represents new technology, sophisticated electronics and highly advanced engineering, which need professional diligent trained staff, with extensive testing facilities to iron out any problems you may encounter - or equally to set up, and service any part of your vehicles engine or suspension, so you can get the maximum in power, handling and most importantly safety.

Between Paul and myself, we have over 35 years experience in the after sales dept. and our four full time technicians, receive factory training every year. Our technicians have attended training at Bologna Italy (Ducati), Hinckley (Triumph) and Surrey (Yamaha), either yearly, or when new models come out. Also between our four technicians, they have over eighty years of experience in the trade, so they have seen many changes, and been amongst the evolving sophisticated world of motorcycle development.

We have six dedicated members of staff who look after your machines and after sale’s needs.

Richard Green	Peter Owen
Mark Wilkes	Jon Davies

Workshop - Ducati Performance

Richard and Peter predominately look after the Ducati side of the Work shop.

Yamaha Triumph and Japanese Products

Mark Wilkes and Jon Davies look after Yamaha, Triumph and PDI's. As well as servicing all other types of Japanese products.

PDI's

Barry Griffiths takes care of PDI’s on our new machines and also reconditioning used machines. Brian Smith is our insurance expert and arranges all collection and deliveries within the U.K

Our constantly updated extensively equipped 5000 Sq foot workshop always allows us to perform any tasks needed to perfect any problem, and carry out routine maintenance and repair tasks, as well as engine overhauls, and major performance updates or chassis changes, please ask for Andrew or Paul for any enquiries you may have on these matters.

We also pride ourselves with a time recording system that you pay to the minute, the amount of labour used, and where possible provide fixed price servicing for many models and manufacturers. We use a computer barcode system where mechanics swipe on and off work, which ensures you only pay for the time that they work on your machine.

We are unique, in that we fully test ride your machine for a minimum of 5 miles (carried out by Andrew Wood or test rider Clive Holland only) to make sure that each adjustment or repair is of the highest quality, and so that comparisons between similar models can be made and rectified as necessary.

Once the mechanic and test rider are happy with your vehicle it is given a second full check over and then chalk marked in an individual colour, only applicable to that mechanic to show that any safety related nuts and bolts and servicing parts have been checked for tightness and fit after the test ride is complete. Only then will the bike be released, when we are totally happy.